Case Details
Client: Ayesha Khan, Founder
Business Type: Multi-location Restaurants
Year: 2025
Tags: Team, KPIs, communication, trust
Project Duration: 12 months
Website: www.purebloomwellness.com
Coaching Tools Used
Team Alignment Assessment + Leadership Health Audit
Operating Rhythm & Communication Templates
Department Scoreboard System
Executive Team Coaching + Mid-level Leader Mentoring
Culture Rebuild Framework (Values → Behaviors → Systems)
Uniting Teams Across Departments for Scalable Performance
Company: Unity Capital Group
Industry: Financial Services
Location: Denver CO
Team Size : 120+ (3 business units)
Primary Goal: Improve team alignment, morale & accountability
Coaching Services : Executive Coaching
The Challenge
Marcus Lee, a Senior Vice President at Unity Capital Group, oversaw a rapidly growing team across operations, finance, and customer strategy. Despite having capable individuals, his departments were fragmented, communication was strained, and performance lacked consistency. Employee engagement scores had dropped, and cross-functional tensions were rising.
The Coaching Approach
We began with a leadership alignment session involving Marcus and his direct reports. Over the next 12 months, coaching focused on building clarity, communication, and accountability across layers. We used a mix of executive coaching, team workshops, and rhythm implementation to establish consistent expectations and performance behaviors.
Key Shfits Made
Designed a Team Operating System for all departments
Implemented weekly leadership syncs and monthly town halls
Created shared KPIs and department scoreboards
Facilitated values alignment workshop to rebuild team culture
Rolled out a leadership feedback loop for upward and peer feedback
Results Achieved
31% increase in employee engagement in 12 months (from 58% → 89%)
Increased leadership confidence and cohesion across departments
Reduced turnover by 18% within high-stress functional teams
Quarterly goals now consistently met or exceeded
Strong culture of trust, clarity, and execution now in place
Before & After: Coaching Impact
Challenge
Unclear niche and value proposition
No offer structure or pricing
No sales system or email list
Revenue: $10k
Struggled with confidence and execution pace
After Coaching
Clear target market and messaging
2 validated service tiers launched
1,200+ email leads and conversion funnel built
$142K revenue generated in 6 months
Weekly momentum with clear accountability structure
Customer Reviews of the Case
“We had strong individuals but no alignment. Sekar’s coaching helped us become a united team with shared goals and real accountability. It’s changed how we lead and how we work.”
